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<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Best wishes to you
and your families for the new year.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=666064419-07012004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=666064419-07012004>Features<BR> New T1 Installs
First Month Free - Promo Code NL0104!<BR> Popup
Blocker!<BR> UserConsole's New Tool - Overage
Notification!<BR> Anti-Spam Program - Excerpt from
December 17, 2003 KOIN 6 TV News Interview!<BR> Spam
Filtering - Custom Rules!</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>In Every
Issue<BR> Save More
Dough<BR> - Spread The Word With
Our Referral Program<BR> Tech Tip of the
Month<BR> - Using Infinity
Internet's Help Pages</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>The
Basics<BR> Dialup List<BR>
Contact Us<BR> Cancel Subscription</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>New T1 Installs
First Month Free!</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>For the month of
January new T1 customers on approved contracts will receive free Internet access
for their first month of service. That is a savings of up to
$500.00! Telephone company circuit charges will still apply. To
enjoy this savings, please quote the promo code NL0104. To inquire about
T1 service in California please call 800-706-3896 in Washington or Oregon call
800-469-1424.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Popup
Blocker!</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>At Infinity
Internet, we are always searching for new ways to make our client’s online
experience more enjoyable. Infinity Internet is thrilled to offer a FREE
popup blocker to our valued customers. The IINet Popup Blocker is now
available on line.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>How To Install the
Free Popup Blocker:</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>The download of the
IINet Popup Blocker can be found at:</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004><A
href="http://help.iinet.com/popup-blocker.php">http://help.iinet.com/popup-blocker.php</A></SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>We also have some
FAQ’s for you on the Popup Blocker. Our FAQ’s on this new product can be
found at:</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004><A
href="http://help.iinet.com/faq.php">http://help.iinet.com/faq.php</A> click on
the text link "IINet Popup Blocker" in the "Browsing the Web FAQ"
section.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Mac and Netscape
Users:</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Our introduction of
popup blocking software has been received very well. We realize that not
everyone uses a windows PC and runs Internet Explorer, so for our customers
using Macs, or those using Netscape, we would suggest giving Mozilla (<A
href="http://www.mozilla.org">http://www.mozilla.org</A>) a try. It contains
popup-blocking software, and is fast, reliable, and
flexible.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>UserConsole's New
Tool - Overage Notification!</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>The UserConsole
account manager has been updated with an easier to use menu and now, a new
feature. We now offer an Overage Notification tool (on the drop down list under
"Billing Tools"). You can select various notification thresholds on your
account. For example, you can choose to be emailed when you reach 40 hours
on your account or if you are a DSL user, you can choose to be emailed when you
have transferred 1GB on your account. As always, the UserConsole allows
you to view/change your billing information, make a payment online, change your
password, configure e-mail filtering and much, much more! You can access our
UserConsole by going to <A
href="https://console.iinet.com/">https://console.iinet.com/</A>, or by clicking
the "My Account" button at the top of every <A
href="http://www.iinet.com">www.iinet.com</A> page!</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Anti-Spam Program -
Excerpt from December 17, 2003 KOIN 6 TV News Interview!</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>On December 17, 2003
KOIN 6 TV of Portland Oregon aired a program on how to combat Spam. Gene
Greer of KOIN 6 TV, interviewed Infinity Internet's very own Doug Palin.
What follows are a few excerpts from that program, and some interesting advice
on how to combat Spam!</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>The Spam epidemic
isn't just affecting E-mail users. The people who provide those services
are being hit on the bottom line.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Infinity Internet -
one of the biggest Northwest Internet service providers is also registered on
the Washington state Anti-spam Registry. This is a system very similar to
the one planned under the new Federal Anti-spam Law, and it hasn't proven
particularly effective.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>The registry relies
upon spammers to stop sending to the people on it (the registry). But, it
(registry) doesn't automatically block them (spammers).</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>It doesn't mean you
are helpless. In fact, there are several layers of defense service
providers use. The first one, is filtering 90% of the mail before you ever
see it. The trouble is, the remaining 10% can be overwhelming. So,
the second line of defense comes from online anti-spam tools. You can find
links to them on your service provider's home page. (For Infinity Internet
customers, this would be SpamAssassin - go to <A
href="https://console.iinet.com">https://console.iinet.com</A> and after logging
in click on Manage Email Filters).</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>SpamAssassin is
pretty effective. It resides on your provider's server, so there is
nothing to download. You pick keywords that you do not want to get.
Then you decide whether to mark the mail as Spam and it will be deleted before
you ever see it.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>There is also free
anti-spam software out there to download on to your computer. Mailwasher
(<A href="http://www.mailwasher.net">http://www.mailwasher.net</A>) is one of
them.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>So to summarize,
your Spam Defense is:</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>1. Behind the
Scenes - Infinity Internet filters out 90% of the spam before you ever see
it.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>2. Infinity
Internet Online Tools - SpamAssassin. You can set your own filter levels
(the next article - Spam Filtering - Custom Rules - describes how to use
SpamAssassin).</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>3.
Downloadable Tools - Mailwasher (<A
href="http://www.mailwasher.net">http://www.mailwasher.net</A>)!</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>4. Extra
E-mail Account - Have an account for online shopping etc. and a personal
account. If you use the first account for anything you submit online, then
a majority of your Spam should end up there. Doing that will free up your
personal account.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>5. Treat your
e-mail account as your own mailing address. Hand it out only to those you
know.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Spam Filtering -
Custom Rules!</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>We have installed
two Spam (junk mail) filters - SpamAssassin and Spam Filtering. These
should not be confused with Bess, a product that we also offer should you wish
to ensure your computer has Adult filtering for Web access.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>The first filter -
called SpamAssassin, scans the e-mail just before it is deposited in your e-mail
account. It maintains a scoring system for various content in the messages that
it is scanning. If the software records too many points or hits the message will
be discarded and not delivered to your mailbox. </SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>To configure
SpamAssassin: </SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Go to <A
href="https://console.iinet.com">https://console.iinet.com</A> and after logging
in click on Manage Email Filters. </SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004> . First
you have to enable SpamAssassin <BR> . Then click on the link
to set options ("Click Here to set SpamAssassin Options") <BR> .
SpamAssassin has different filtering levels<BR> <BR>low (20.0)<BR>medium
(10.0)<BR>aggressive (5.0)<BR>custom </SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Note: the custom
level is the only one you can change for specific types of filtering. But if you
want to create filters it is best to use Spam Filtering.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>For more information
on Spam Assassin, please go to: <A
href="http://www.spamassassin.org">http://www.spamassassin.org</A>
<BR> <BR>Spam Filtering allows you to set up different criteria such as
certain types of message attachments. Viruses for example typically are
specific file types, which the filter will detect and try to prevent from
getting to your mailbox. We have installed several different filtering rules as
examples for you to use.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>To set up custom
rules for Spam Filtering: </SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Log into UserConsole
at <A href="https://console.iinet.com">https://console.iinet.com</A>, and click
on "Manage Email Filters". The Email filter needs to be enabled.
</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>1. Click on "Click
Here to Edit Filtering Rules". <BR>2. Click on "Add a Custom Rule".<BR>3. Name:
This is the name for the custom filter. <BR>4. Description: This is a short
description, can be the same as your name for the filter. <BR>5. Condition
field: this is the field that the filter will check.<BR> <BR>Sender
<BR>Subject <BR>Body <BR>Recipient </SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>6. Condition Value:
This is any text that you want to find in the field just selected. <BR>7.
Action: This is what you want done with the email that has the value selected.
<BR>8. Forward to: This is an optional, but if you want to forward the Spam to
some other email address you can. <BR> <BR>Both of these filters are off by
default for all of our accounts. If you would like to enable mail filtering you
can activate it at <A
href="https://console.iinet.com">https://console.iinet.com</A></SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Save More Dough -
Spread The Word With Our Referral Plan!</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>And reap the
benefits with our Friends and Family referral plan! Most of us already tell
others who our Internet provider is, so why not get some credit for it?
With our Friends and Family Referral Program you can get credit on your account
for referring people that sign up for our services. So tell the
people you know and see the savings! </SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Take at a look at <A
href="http://www.iinet.com/services/referral">http://www.iinet.com/services/referral</A>
for more details! </SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>For more
information, please contact one of our Client Services Specialists at:
<BR> · 1-800-211-2772<BR> · <A
href="mailto:billing@iinet.com">billing@iinet.com</A></SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Tech Tip of the
Month - Using Infinity's Help Pages</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>When you are having
difficulties with the Internet may we suggest that you try using our help pages.
They can be very useful for walking you through system configurations and basic
troubleshooting. You can find the help pages by going to <A
href="http://help.iinet.com">http://help.iinet.com</A>. This website
should have most of the information you would need to resolve an issue.
</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>In order to make the
best use of this site, we recommend that you select the operating system your
computer is using from the list. We have information for a wide variety of
systems including console systems (Playstation 2 and Xbox). Once you have
found your operating system, select the link that best describes the issue you
are experiencing. The pages that load should have a combination of pictures
and/or text that can help you find a solution to the issue you are having.
The help site pages can also serve as a useful tool while speaking with a
technician via our online chat or telephone. </SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>The help site also
contain links to software you can download. We offer links to web
browsers, email programs, anti-virus software and chat utilities. These
downloads can help improve your Internet experience. The links also go to
a few download directories that have a very large selection of
software.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Our help site also
has a large number of general FAQ's. Anything from suggestions on creating
your website, fighting Spam, or making your connection more secure. The FAQ's
also include how to submit your web site to search engines and how to add
scripts.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>If you have
questions about using any of the features of our help site please feel free to
contact us in one of the following ways:</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Email: <A
href="mailto:support@iinet.com">support@iinet.com</A><BR>Chat: <A
href="http://www.iinet.com">http://www.iinet.com</A> click the link for tech
chat in the left hand column<BR>Phone: 1-800-689-4303</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Dialup
List</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>All of our dialup
numbers are listed at: <A
href="http://www.iinet.com/dialup/">http://www.iinet.com/dialup/</A></SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Contact
Us</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>We are available to
assist you with your needs at any time of the day or night. </SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Voice:
</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004> · Sales
- (800) 469-1424</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004> ·
Billing Support - (800) 211-2772</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004> ·
Technical Support - (800) 689-4303</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004> ·
Business Support - (800) 291-0682</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Via e-mail:
</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004> For Technical
Support: <A href="mailto:support@iinet.com">support@iinet.com</A>
</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004> For Billing
Support: <A
href="mailto:billing@iinet.com">billing@iinet.com</A></SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004> To Signup for
a new account: <A
href="mailto:sales@iinet.com">sales@iinet.com</A></SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Via
Mail:</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004> Infinity
Internet<BR> PO Box 872890<BR> Vancouver,
WA<BR> 98687-2890</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Via
Fax:</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004> Client
Services: 360-816-9017<BR> Administrative:
360-254-3898</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Cancel
Subscription</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>While we hope you
like hearing what we are doing we completely understand if you do not want to
hear from us each month. You can change this yourself by going to the following
URL.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004><A
href="http://mailman.pacifier.net/mailman/listinfo/iinet-newsletter">http://mailman.pacifier.net/mailman/listinfo/iinet-newsletter</A></SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=666064419-07012004>Possibly you want
the newsletter to go to a different address? Please only subscribe yourself not
your friends.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=666064419-07012004><BR></SPAN></FONT> </DIV>
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